Privacy Policy
Through this website, personal data necessary for the management and maintenance of some of our services is collected.
We inform you that the owner of the website (responsible for the processing) complies with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD), EU Regulation 2016/679, General Data Protection (hereinafter, GDPR) and the rest of the regulations in force and applicable at all times, ensuring the correct use and processing of the user's personal data.
In accordance with Article 13 of the GDPR and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that EUROESTRELLAS FRED, SL (hereinafter, PUJOL'S) carries out as data controller, in relation to the data that users and/or customers (natural persons) provide as a result of the request for information and/or contracting of the services and/or products that it provides and markets through it website, or requested in any of the sections of this page.
Identity of the person responsible for the processing of your personal data
- Data controller: EUROESTRELLAS FRED, S.L.
- Trade name: PUJOL'S
- NIF: B64753593
- Address: C/ INDEPENDÈNCIA, 2- POLÍGONO PLANS DE LA SALA, 08650, SALLENT (BARCELONA)
- Email: INFO@PUJOLS.ES
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
Your personal data will be used for the general purpose of managing and controlling the commercial relationship established between the user and the data controller, and specifically for:
- To manage full access and correct use of the services and products by users.
- To communicate with users in response to incidents, requests, comments and questions that you make to us through the contact forms on our website (including emails and/or telephone calls).
- To provide, update, maintain and protect the services and/or products offered
- To offer new services and/or products, special offers or updates.
- Where appropriate, to manage personnel selection processes in selection processes for workers and/or collaborators.
- Communications: We may send you emails, messages and other types of communications in reference to the contracted services and/or products; as well as for technical issues that may affect this website. These communications are considered part of the services and/or products contracted or requested.
- Where appropriate, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to carry out surveys, obtain your opinion on the service provided, and, occasionally, to notify you of changes, important developments in the services and/or products, offers and/or promotions of our services and/or products or of third party companies related to us. These commercial offers will be, in any case, expressly and separately authorised by the user. This consent may be revoked at any time using the means and forms implemented for this purpose.
We will not process your personal data for any purpose other than those described above, unless it is imposed by law or there is a judicial and/or administrative requirement that involves data processing for purposes other than those set out.
SHELF LIFE
The personal data provided will be kept and processed for as long as the contractual relationship with the user is maintained, without prejudice to the possibility of exercising their rights in terms of data protection. The data may also be kept for the time necessary to comply with legal obligations applicable to the data controller.
The personal data of people interested in receiving commercial information and newsletters will be kept indefinitely as long as the interested party does not request their opposition to the sending of commercial communications or deletion of their data.
LEGITIMACY OF THE PROCESSING
PUJOL'S processes your personal data in accordance with the following legal bases: Consent of the interested party (1), the execution of a contract or pre-contractual measures (2) and legitimate interest (3).
- The consent of the interested party given for the purposes described above, which will be requested:
- Before proceeding to process your data,
- In the process of registering/contracting as a customer or,
- When sending commercial communications from PUJOL'S.
The requests for information that you send us require you to voluntarily provide us with the necessary data to be able to attend to the requests. However, you can freely refuse to provide us with this data or, subsequently, revoke the consent previously granted to process your data. In these cases, the refusal to provide personal data will make it impossible to attend to user requests, and the revocation of the consent given does not affect the processing based on the consent of the interested party carried out before being revoked.
- The processing of data by PUJOL'S is necessary for the execution of a contract to which the interested party is a party or for the application, at the request of the latter, of pre-contractual measures. This legal basis is applicable if the user purchases products or contracts services through our website.
- PUJOL'S legitimate interest in maintaining and retaining its customers and/or users and better meeting their expectations or previously expressed interests, for example: improving the products and/or services offered, managing requests, queries or claims, offering products similar to those contracted, informing about current promotions and discounts, among others. All of the above shall be understood without prejudice to the fulfilment by PUJOL'S of the rest of the obligations relating to the sending of commercial communications by electronic means regulated by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.
PUJOL'S understands that, by providing us with your personal data, the interested party guarantees and is responsible for the veracity, timeliness and accuracy of the same, and that they expressly accept and consent to their processing for the purposes described above.
RECIPIENTS OF INTERNATIONAL ASSIGNMENTS OR TRANSFERS.
In general, PUJOL'S will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorised us to do so when using our services and/or products.
PUJOL'S will not carry out international transfers of the personal data requested through this website, except in the following cases:
- That the international transfer of data is necessary to execute a contract or pre-contractual measures to which the interested party is a party.
- That the international transfer of data is necessary by application of current legislation.
- That the international transfer of data takes place through the express consent of the interested party.
- That the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.
In any case, in the event that international data transfers may take place, PUJOL'S will verify that the country importing the data guarantees an adequate level of protection in application of current regulations.
RIGHTS OF THE INTERESTED PARTIES.
Data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (right to be forgotten), limitation of processing, portability and not to be subject to individualised decisions before the data controller. Below, we explain what these rights consist of:
- Right of access: Allows the interested party to know and obtain information about your personal data subject to processing.
- Right to rectification: Allows you to correct errors, modify data that turns out to be inaccurate or incomplete and guarantee the accuracy of your personal data.
- Right to erasure: Allows you to request the deletion of your personal data when it is no longer necessary for the execution or provision of the service.
- Right to object: Allows the interested party not to carry out the processing of their personal data or to cease it, except for legitimate reasons or for the exercise or defence of possible claims, in which case we will keep them blocked for the corresponding period.
- Right to object to the sending of advertising: The interested parties may oppose the sending of commercial communications. In this case, you can revoke your consent to receive these notifications at any time.
- Limitation of processing: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims.
- Data portability: Data subjects may request to receive the data concerning them that they have provided to us or that – whenever technically possible – we send them to another data controller of their choice, in a structured format of common use and mechanical reading.
- Right not to be subject to automated individual decisions (including profiling): Data subjects have the right not to be subject to a decision based on automated processing that produces legal effects or significantly affects the data subject.
- Possibility of withdrawing consent: The interested party has the right to withdraw the consent given at any time when it consists of the legal basis for the processing of personal data, without this affecting the lawfulness of the processing based on the consent given at the time of providing us with your data.
If you wish to exercise any of the above rights, please contact us using the contact details that appear in "Identification of the person responsible for the processing of personal data", which includes the following information: Name and surname(s), ID number, postal and/or contact email address, indicating the type of right and specifying the conditions. We may ask you for additional information in order to verify your identity.
Possibility of complaining to the Control Authority: PUJOL'S also informs you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es) if you consider that the processing carried out does not comply with current regulations.
ADDITIONAL INFO
Minor
PUJOL'S recommends the use of this website to people over 18 years of age. If minors under 14 years of age access it, the consent of the parents, guardians or legal representatives of the minor will be required in order for their personal data to be processed. The parents, guardians or legal representatives of the minor will be solely responsible for the content to which the minor may have access when visiting our website.
Social networks
It is possible that PUJOL'S has profiles on the different social networks. It is also possible that the user can access the private spaces that may exist on this website through their accounts on social networks, instead of accessing with a username and password. In these cases, users who provide their personal data are informed with the information available through their account and/or user profile on social networks, which is responsible for the data processing that is carried out, unless other conditions are expressly informed in a specific processing.
Retention of certain data
PUJOL'S informs that, in compliance with the provisions of Law 25/2007, of 18 October, on the conservation of data relating to electronic communications and public communications networks, it must retain and preserve certain traffic data generated during the development of communications in order to transfer them to the legitimate authorities, when the legal circumstances provided for are met.
Recorded data
Our servers collect information automatically when the user uses the services of the websites. This log data may include the IP address, the identification of the device from which our website is accessed, the operating system used and the configuration of the device, among others.
Security measures
The user is informed that the owner of the website (data controller) has implemented the necessary technical and organisational security measures to guarantee the security of personal data and prevent their alteration, loss and unauthorised processing and/or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. whether they come from human action or from the physical or natural environment. Likewise, additional measures have been established with a view to reinforcing the confidentiality and integrity of the personal information held by PUJOL'S, continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.
Cookies
Our website uses its own and third-party cookies. You can find all the detailed information regarding cookies in our Cookies Policy.